Question : I get a white screen
Answer : This could happen when the user's computer system is outdated.
If this problem occurs click the option folder in the Knight Online folder
and in the game graphic, quality, screen mode select option, change your
settings of character, object and geography all to low. If the problem
persists, it is probably because of an old graphic driver problem.
Please upgrade your graphic driver to the newest version.
Question : I can't log on to the server
Answer : You may experience difficulties logging on if there are too many
users online or if there is a certain problem with the server. If there are
any tests being done on knight noah, the server may be closed down without
any previous notice.
If this is the case, please wait and try to log in to the server later.
We will try our best to solve any problems as soon as possible.
Question : I can't seem to patch the game client. This is the error message
I get
Answer : The autopatch server requires your port number 21. If you are
behind a firewall, ensure that your firewall configuration has port 21 unblock.
Question : After the autopatch screen I get this message After the autopatch
screen I get this message "Connection Failed: There is an error in the selected
server"
Answer : If you are behind a firewall, ensure sure the port number 15100 is
open (unblock).
Question : I get this error message when I try to start the game.
"Cannot create D3D Device - please check DirectX and display adapter
drivers" or "Cannot create D3D Device - Invalid display property"
Answer : Make sure you have DirectX 8.1 or above installed, and at least
32M video Card (GeForce 2 or above recommended)
Question : When I try to launch the game through the desktop launcher,
I get this error message "Please execute Knight Online via the icon on the
Desktop". I tried twice and it is still the same.
Answer : Your registry for the game is corrupted. Go to Control Panel,
force uninstall the Knight Online, remove the previous Knight Online
Installation Folder, then reinstall the knight noah again. If the















